Bonus Segment: The Coffee Cup Test


Trent Innes, a boss at an accounting software firm has revealed his test that he gives people every time he does a job interview.

Innes won't hire anyone who fails his "coffee cup test". as

He said: "I will always take you for a walk down to one of our kitchens and somehow you always end up walking away with a drink."

"Then we take that back, have our interview, and one of the things I’m always looking for at the end of the interview is, does the person doing the interview want to take that empty cup back to the kitchen?

"You can develop skills, you can gain knowledge and experience but it really does come down to attitude, and the attitude that we talk a lot about is the concept of 'wash your coffee cup'."

He goes on: "If you come into the office one day inside Xero, you’ll see the kitchens are almost always clean and sparkling and it’s very much off that concept of wash your coffee cup.

"It’s really just making sure that they’re actually going to fit into the culture inside Xero, and really take on everything that they should be doing."

For more on this story check out today's bonus segment with Len and Michael...