The MTA claims service is improving, with the subway having its best on-time performance in seven years in January.
The agency said 83.3 percent of subway trains were on time last month, the best January since 2013.
“Our operating statistics continue to show significant improvement, meaning customers’ trips are faster, more reliable, and less likely to be delayed,” NYC Transit Senior Vice President for Subways Sally Librera said.
Metro North’s on-time performance was 97.4 percent for January, an improvement of 1.5 percent from a year before. The LIRR posted an on-time performance of 93.3 percent.
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